OMSKEP Privacy & Cookie Policy

 

Introduction

At OMSKEP (Pty) Ltd , your privacy is important to us. This Privacy & Cookie Policy outlines how we collect, process, store, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) 4 of 2013.

By using our website [www.omskep.co.za], contacting us, or submitting personal details via any form on our platform, you agree to the practices described in this policy.

 

What Personal Information We Collect

OMSKEP only collects information that is necessary for us to provide services to you. The types of personal information we may collect include:

• Full name and surname

• Email address

• Contact number

• Wedding or event details (e.g., date, venue, guest count)

• Company name (for corporate clients)

• Billing or invoicing information

• Communication history

• Website usage information (see Cookie Policy below)

We do not collect special personal information (e.g. religion, race, medical records) unless voluntarily and explicitly provided by you for a relevant service.

 

How We Collect Information

We collect personal information through:

• Online forms and quote requests

• Emails or WhatsApp messages

• Phone or in-person consultations

• Our website (cookies, analytics tools)

• Event-related communication and planning tools

 

Why We Collect Your Personal Information

We use your personal data for the following legitimate purposes:

• To respond to your enquiries

• To provide wedding and event planning, styling or hire services

• To prepare and send quotes or invoices

• For communication about your event

• To send occasional service-related or inspirational updates (only if consent is given)

• To improve our customer experience, website, and marketing

 

Your Rights Under POPIA

In terms of POPIA, you have the right to:

• Access personal information we hold about you

• Correct inaccurate personal information

• Request deletion of your information (subject to legal retention requirements)

• Object to the processing of your information

• Withdraw consent for marketing communication

• Lodge a complaint with the Information Regulator (South Africa)

To exercise your rights, contact us at info@omskep.co.za.

 

Disclosure of Information

We will only share your personal information when:

• It is necessary to deliver our services (e.g. venues, florists, décor suppliers)

• It is required by law

• You have given explicit consent

We do not sell or rent your personal information to any third party.

 

How We Store & Protect Your Information

All personal information is securely stored in password-protected, access-controlled platforms. We implement reasonable security measures to protect your data from unauthorized access, loss, or misuse.

 

Retention of Records

We keep your personal information for as long as necessary:

• To fulfil the purpose, it was collected for

• To comply with legal or accounting requirements

• To maintain client communication (unless opted out)

After that, your information will be safely deleted or anonymized.

 

Cookie Policy

What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

What Cookies We Use:

Our website may use the following cookies:

• Essential Cookies – Necessary for the website to function properly.

• Analytics Cookies – To track site performance and user interaction (e.g. Google Analytics).

• Preference Cookies – To remember your settings or language preferences.

• Marketing Cookies – To deliver relevant content or advertisements, if implemented.

Managing Cookies:

You can choose to disable cookies through your browser settings. However, this may affect the functionality of some parts of the website.

 

Links to Third-Party Sites

Our website may include links to external sites. OMSKEP is not responsible for the content or privacy practices of such websites. Please review their policies before sharing personal information.

 

Policy Updates

This policy may be updated from time to time. All changes will be published on this page, and the effective date will be revised accordingly.

 

Contact Information

For any questions, requests, or complaints regarding your personal information or this policy, please contact us:

OMSKEP (Pty) Ltd | info@omskep.co.za | Paarl, Western Cape, South Africa
 

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